JOIN OUR TEAM

At Strong’s Marine, we are always looking to grow our family with talented individuals who share our passion for boating and delivering exceptional experiences to our clients. Even if there isn’t a position currently available that fits your background, we’d love to hear from you!

If you are enthusiastic about the marine industry and believe you could make a positive impact on our team, please submit your resume and cover letter below and let us know what motivates you and how you envision being part of the Strong’s Marine team. We’ll keep your information on file and reach out when opportunities arise that align with your skills and passion.

Strong’s Marine, a trusted leader in the marine industry since 1945, is one of the largest marine dealers in the Northeast. We are committed to delivering exceptional boating experiences by offering top-quality products and services to satisfy every boating need.

Why Work with Us?

• Top-Tier Products: Represent prestigious brands like Cobalt, Pursuit, Regal, Grady White, Cobia, Cruisers Yachts, and Fairline.
• Extensive Client Base: Access a broad network of customers through our 12 marinas and large brokerage business.
• Career Growth: Enjoy financial growth and advancement opportunities within a stable and supportive company.
• Innovative Selling Tools: Benefit from Strong’s financial resources, inventory depth, and ability to purchase trades, ensuring a seamless customer purchasing experience.
• Exciting Work Environment: Collaborate with a fun and passionate team, maximizing your income potential while building lifelong customer relationships.

Role Overview

As a Boat & Yacht Sales Consultant at Strong’s Marine, you will play a critical role in connecting customers with their ideal boating solutions. Leveraging our industry-leading inventory, strong financial resources, and extensive client network, you’ll have the tools to succeed in a goal-oriented and rewarding sales environment.

Key Responsibilities

• Cultivate relationships with customers, delivering a top-notch experience that fosters trust and repeat business.
• Leverage our inventory of over $70 million to meet the unique needs of every client.
• Represent Strong’s Marine at major boat shows across the Northeast, expanding your professional network and fueling your commissions.
• Work closely with our sales and service teams to ensure seamless transactions, from trade-ins to post-sale support.

Qualifications

Required Experience:

• Minimum of 3 years in sales, preferably in a goal-driven environment.
• At least 3 years in the marine industry, with a passion for the water.
• Strong interpersonal and communication skills.
• Ability to work weekends, holidays, and occasional travel to support events and client needs.

Compensation & Benefits

• Pay Range: $50,000.00 to $300,000.00 annually (based on experience and commission).
• Compensation Package: Commission pay & Profit sharing
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Join the Strong’s Marine Team

Take your career to new heights with Strong’s Marine, where your passion for boating meets unparalleled opportunities for success.

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Apply today and embark on a rewarding journey with a team that shares your love for the water.

Work Location: In-person at Freeport, NY or Mattituck, NY

Strong’s Marine continues to grow and is currently seeking to add a Marine Technician to our Mattituck locations. With a culture of recognition and reputation for excellence, Strong's Marine is the ideal organization in which to develop a long and successful career!

Responsibilities

New boat commission, new systems, custom request installs, sea trials
Mechanical diagnostics, troubleshooting, general maintenance
Testing engines, generators, propellers, steering and navigational equipment
Spring & Fall commissioning of a vessel from 20’ – 86’
Understanding the material, time and equipment required for work orders
Constant communication with the Service Manager and Service Advisor

Requirements

Qualified in both diesel & gas-powered vessels
Mechanical background
Knowledge of ac/dc systems preferred
General boat knowledge
Understanding of marine systems & vessel operation
Experience in the marine industry preferred
Passion for Boating & Delighting Clients
High school or equivalent

Benefits for Full Time:

Excellent earnings
Bonus Potential
Health/Dental/Vision Benefits
Matching 401K
Profit Sharing
Significant Factory Training

We are seeking an experienced Office Administrator to join our Mattituck Water Club location marina team! If you have a passion for organization, excellent customer service skills, and the ability to support daily office operations in a dynamic waterfront setting, we want to hear from you. The Marina Office Administrator plays a crucial role in supporting the efficiency and success of marina operations while delivering a high standard of service to the boating community.

Position Summary:

The Marina Office Administrator is responsible for supporting the daily operations of the marina office, offering exceptional customer service, customer inquiries, taking reservations and maintaining a welcoming atmosphere for boaters and visitors.

Essential Duties and Responsibilities common to all:

• Conduct business in a respectful, professional and ethical manner always.
• Communicate professionally with Internal and External Clients as appropriate.
• Proactively seek ways to improve profitability and grow Strong’s brand service business.
• Nurture positive and productive working relationships with Clients and Team members.
• Follow workflow processes and make recommendations for improvement where appropriate.
• Maintain safe, properly equipped, and well-organized work environments.
• Seek out and implement ongoing improvements listening carefully using Teamwork principles.
• Maintain confidentiality of information where appropriate.

Job Specific Duties:

• Assist the Office Manager with the day-to-day operations in accordance with established culture, policy and procedure, and understanding that delighted, loyal employees and clients are the key to ongoing success and growth.
• Assist the Office Manager with anything from project planning to staff management. Ensure all appropriate measures have been taken to enable vibrant, successful, safe and fun events and create memories for clients and/or Employees.
• Communicate with the Office Manager and General Manager in all important situations to ensure a smooth flow for our clients.
• Answer phones creating a lasting impression demonstrating enthusiasm and using professional language, such as, in response to customer’s “Thank You” – rather than respond “no problem…” Try “Delighted to help, is there anything else we can do for you?”
• Listen actively to our customers’ needs. Be helpful directly or provide proper introductions to appropriate resource who can be of assistance.
• Impact Strong’s Marine Client Delight by problem solving and turning any frustrated clients into repeat customers if the situation arises. Listen carefully, apologize, solve the problem together, thank them for partnering with us to solve the problem, and later atone for any inconvenience with some consideration at your discretion to strengthen the relationship and build Client Loyalty.
• Learn and demonstrate a strong command of Strong’s Marine customer service policies and product knowledge that can enable quick and accurate assistance, training, and instruction to customers.
• Maintain professional looking office space(s) and lobby to welcome customers and new walk-in visitors.
• Perform routine office procedures including filing, processing of all correspondence by company President, Director, General Manager etc., processing payments from clients that either walk or call in and maintaining supplies.
• Maintain complete and accurate data within computer systems including customer and vessel records.
• Assist Office Manager with any additional responsibilities as needed to run the day-to-day operations of the marina.

Qualifications

• College degree preferred.
• 2+ years related experience preferred.
• Prior experience in office administration, preferably in a marina or hospitality environment.
• Requires some physical activity – assisting with fueling and docking for Customers.
• Exceptional Customer Service Skills.
• Strong organizational and multitasking abilities with attention to detail.
• Excellent verbal and written communication skills.
• Passion for the water and knowledge of boating and marina operations is a plus.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Exceptional interpersonal communication skills.
• Problem Solving and Decision Making.
• Teamwork and Collaboration.
• Responsible and Accountable.
• Self-starter with ability to work independently under pressure and react quickly to changing priorities.
• Flexible to workdays and times as seasonally required.
• Demonstrated interest and initiative in Professional learning and development.

Pay: $26.00 - $28.00 per hour

We’re looking for that right person to help verify, process, and distribute new and pre-owned Boat/Yacht leads to our sales team. We are growing and looking to add a talented individual to our Business Development Center. The BDC (Business Development Center Coordinator focuses on increasing the sales traffic by handling inbound sales calls and making outbound calls which produce solid and specific appointments for the sales department. The BDC agent acts as the essential communications link between the customer and the dealership. The BDC Representative will work to support the sales team with resources to further assist the customer with a positive Boat/Yacht buying experience.

Your daily responsibilities:

• Receive customer calls and establish follows-up with sales appointments.
• Make outbound calls following up with customer inquiries and create sales opportunities.
• Respond quickly to internet & phone inquiries by email, phone & text.
• Provide customers with exceptional product knowledge and direct them to the appropriate dealership resources.
• You will provide a friendly and helpful demeanor with the sales team while working on answering customer inquiries on both new and used boats.
• Work closely with other BDC representatives in a team environment respecting each other.
• You will provide timely follow ups with customer questions creating a positive customer experience while promoting “Super Service”
• You will participate in team and process development sessions – keeping positive relationships with teammates, sales teams, and dealership management.
• You will utilize CRM tracking system daily, accurately tracking and entering all necessary information to help the sale team close.
• Lead Generation & Research: Identify potential clients, partners, and business opportunities through market research, networking, and outreach.
• Relationship Management: Build and maintain strong relationships with existing clients and partners, ensuring continued collaboration and business growth.
• Proposal Development: Assist in preparing proposals, presentations, and marketing materials to attract new clients and business opportunities.
• Sales Support: Support the sales team in managing the sales pipeline, tracking progress, and following up on leads.
• Market Analysis: Conduct competitor analysis and stay updated on industry trends to help inform the company’s business development strategies.
• Event Coordination: Organize and participate in trade shows, conferences, webinars, and other industry events to build brand awareness and network with potential clients.
• Reporting & Analysis: Provide regular reports on business development progress, including lead generation, sales activity, and market trends.
• Promote and seek out opportunities to deliver a top-notch customer experience
• Interact with customers to identify their individual needs and opportunities for new/used boats
• Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
• Complete phone calls as assigned by the BDC Manager
• Stay informed about new products, features, accessories, etc., and their benefits to customers
• Attend product and sales training as requested by BDC
• Attend sales meetings
• Maintain a professional appearance

Qualities we’re looking for:

• You have excellent communication, interpersonal, and organizational skills.
• You are reliable and presentable in business attire representing Strong’s Marine in a professional matter.
• You understand the importance of listening and being empathetic.
• You have strong work-ethic with the ability to work in a fast-paced, results-driven environment.
• You have experience providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction.
• You have friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• You are an excellent teammate with a collaborative attitude and eagerness to improve.
• Must have strong customer service skills, phone & email etiquette
• You are open to constructive feedback to improve your performance and development.
• Flexible with work scheduling and availability to work weekends and holidays.
• You have strong computer and multitasking skills: Microsoft, Google, CRM tools.
• You will operate a clean, organized, presentable workplace with a strong attention to details.
• You are prompt, savvy, and have a responsible, courteous demeanor.
• You are well spoken with a positive and hardworking personality.
• You enjoy speaking to people, helping them with patient focus and attention.

REQUIREMENTS:

• High school diploma or general education degree (GED)
• Strong writing skills to write reports, business correspondence, procedure manuals, advertising copy
• Presentation skills to share information and respond to questions from groups of managers, clients, customers
• Ability to interpret and follow instructions shared in written, oral, diagram, or schedule
• Clean driving record & valid driver’s license

Pay: $40,000.00 - $50,000.00 per year

Position Summary

This role is responsible to satisfy client’s needs for Service. Our candidate will thrive in being both a dealership and a customer advocate by carefully choosing thoughts, actions, and tools that build a positive, lasting relationship.

Education & Experience:

To perform this job successfully you’ll have excellent interpersonal and communication skills, computer literacy, and the ability to manage multiple projects at one time.

• Marine or Automotive related experience encouraged
• Customer Service experience
• Fluent with Computer Systems
• Ability to communicate professionally and effectively
• Passion for Boating & Delighting Clients
• Team-oriented, Self-motivated and Process Driven
• Well Organized with a Neat Appearance
• High school education or equivalent

Essential Duties & Responsibilities:

• Conduct business in a respectful, professional, and ethical manner always.
• Communicate professionally with Internal and External Customers as appropriate.
• Proactively seek ways to improve profitability and grow the Strong’s Yacht Center service and sales business.
• Nurture positive and productive working relationships with Customers and Team members.
• Follow workflow processes and make recommendations for improvement where appropriate.
• Using 5S methodology maintain safe, properly equipped, and well-organized work environment.
• Seek out and implement ongoing improvements listening carefully using Teamwork principles.
• Maintain confidentiality of information where appropriate.

Job Specific Duties:

• Promptly respond to Customer requests for service performing walk-arounds whenever possible.
• Proactively develop, deliver and follow-up quotes for service based on Technical Evaluations.
• Maintain accurate pricing for service work performed.
• Maintain accurate promise dates based on Customer needs and supplier/shop capacity.
• Initiate and track work orders to completion while maintaining communication with Customer.
• Enable work order finalization within 48 hours of completion.
• Engage Sub-Contractors to determine quality, price, and delivery.
• Select solutions and products best suited to meet the needs of our customers.
• Develop significant expertise as a resource to our salespeople.
• Reports to the Service Manager; collaborates with our Technicians.

Experience:

• Customer Service: 2 years (Required)
• marine/automotive: 2 years (Preferred)
• computer systems: 2 years (Required)

Pay: $70,000.00 - $80,000.00 per year